Host/cashier-deli (bellas) (evergre Restaurants & Beverage - Vicksburg, MS at Geebo

Host/cashier-deli (bellas) (evergre

Company Name:
Ameristart Casino and Hotel

Job Description:
## __EVERGREEN REQUITIONS - TO ACCEPT APPLICATIONS ONLY!!!
_
Guest Service Requirement_
Our philosophy at Ameristar Casinos is to proudly deliver a quality customer experience in a fun and friendly atmosphere, while working together to provide our team members with personal and professional growth opportunities. Because of this philosophy, it is critical that all team members understand the importance of excellent guest service. All of our positions, whether corporate, back of house, management, or front of house require a friendly persona and a willingness to interact and provide fun, professional and friendly guest service. Guests are not our only customers; fellow team members are our internal customers as well. By joining the Ameristar team, you are committing yourself to these values and acknowledging your dedication to providing excellent guest service for our guests and our internal team, at all times.
##
_Safety Requirement:_
Safety is a core value at Ameristar Casinos. The ability to work safely and prevent personal injury is a key job requirement of every position. Each Team Member is also expected to be committed to the safety of fellow Team Members and our guests and demonstrate that commitment through daily actions.
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## _Position Summary_
To provide cashiering services for patrons of the restaurant, deliver food orders to our guests in a friendly and timely manner. Coordinate activities of dining room personnel engaged in providing courteous and prompt service to customers. Clearing tables and setting tables in accordance with company standards. Maintain cleanliness and quality of food.
JOB REQUIREMENTS:
## _Duties and Responsibilities_
Maintains a positive attitude at all times, supporting the policies of Senior Management of the Casino as well as Senior Management of Ameristar Casino, Inc.
Adhere to established department and property policies and procedures regarding guest service standards.
This is a uniformed position, which requires that team member's are in compliance with uniformed appearance standards while on duty.
Receive cash or credit card from customers in payment for goods or services.
Computes bill on P.O.S. System or adding machine, makes change, and issues receipt.
May be required to know value and descriptions of all menu items.
May give cash refunds or credit memorandums as directed by Supervisor/Manager.
Coordinates and controls the flow of the Restaurant.
Supervises the restaurant during the absence of the Restaurant Supervisor/Manager.
Interacts between Service Staff and Patrons when difficult situations arise.
Ensures that Service Quality and Standards are followed.
Answer any guest related questions in the Ameristar Standard.
Answer telephone in a professional manner.
Stocking and prepping areas for guest service needs on a continual basis.
Must be able to stand for long periods of time and must be able to lift up to 25 lbs.
Maintaining cleanliness in all areas.
Maintain cleanliness of Dining Room before, during, after service.
Maintain positive attitude toward guests and co-workers.
Be able to work with fellow Team Members and maintain a team first attitude.
All other duties as assigned.
_Required Knowledge and Skills_
Must have excellent guest service skills
TIPS training
Must be very friendly and outgoing.
Ability to print and speak simple sentences
Basic math skills
_Required Natural Behaviors_
Must be able to stand for a minimum eight (8) hour shift.
Locations on casino floor are noisy and smoky.
Will also encounter intoxicated guests frequently.
Provide representation of department in specific project and company meetings.
_Required Education and Work Experience_
High School Diploma or GED equivalent
Property: Ameristar Casino Vicksburg
Job Code: HS010
Location: Vicksburg, MS
Travel Involved: None
Employment Status: Part-Time
Category: Food & BeverageEstimated Salary: $20 to $28 per hour based on qualifications.

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